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Speakers


2024 Headliners


Sheryl Connelly
Sheryl Connelly
Leading Futurist & Global Consumer Trends Expert, Legendary Chief Futurist
Ford Motor Company (1996-2023)
Daymond John
Daymond John
Founder/CEO of FUBU
Star of ABC’s Shark Tank & CEO of The Shark Group
Angela Mangiapane
Angela Mangiapane
President, Mars Global Services
Mars
Turan Sahin
Turan Sahin
CEO
Allianz Services
Dr. Sumit Mitra
Dr. Sumit Mitra
CEO
Tesco Business Solutions (2023 World's Best GBS Winner)

2024 Site Tour Leaders


Tom Nesteruk
Tom Nesteruk
SVP, HR Shared Services
AdventHealth
Jermaine Bennett
Jermaine Bennett
Director of Strategy, Transformation and Optimization, Guest Contact Center
Universal Parks and Resorts
Deborah Colangelo
Deborah Colangelo
Senior Director Guest Contact Center
Universal Orlando
Debbie Lougheed
Debbie Lougheed
Sr. Director Shared Accounting Services, Diocesan Shared Accounting Services (DSAS)
Diocese of Orlando

2024 Speakers


Peter Nag
Peter Nag
COO and Global Head of Shared Services and Transformation
Merck
John Armstrong
John Armstrong
Senior Solutions Engineer
Nintex
Dana Posner
Dana Posner
VP, Head, GBS Global Cash Anaytics
Warner Bros. Discovery
Caralee Brown Berger
Caralee Brown Berger
Executive Vice President, Global Business Services and Strategy
Mastercard
Joanne Wright
Joanne Wright
Senior Vice President, Transformation & Operations
IBM
Volker Darius
Volker Darius
Chief Client Officer
Capgemini Invent
Adriana Guiry
Adriana Guiry
Vice President, GBS
Archer Daniels Midland (ADM)
Rob Bradford
Rob Bradford
Vice President, GBS
Zimmer Biomet
Jose Larios
Jose Larios
CHRO
CMI
Mônica Azzali Bello
Mônica Azzali Bello
Global Head of GBS People Services
General Motors
Jackie Maestri
Jackie Maestri
Vice President, Global Services and Enterprise Transformation
Johnson & Johnson
Juliano Godoy
Juliano Godoy
GM, Agile Enterprise Services
Phillips 66
Tanuja Singi
Tanuja Singi
Former Head of Global Business Services
Newell Brands
Shane Abeyratne
Shane Abeyratne
Senior Vice President for GBS
Cardinal Health
Natalie Laackman
Natalie Laackman
Chief Financial Officer
MedSpeed
Erika Beltran
Erika Beltran
Vice President, LATAM and IBERIA Shared Services Center
PepsiCo
Christof Fahr
Christof Fahr
Head of GBS Americas
Siemens
Dan Cruceana
Dan Cruceana
GBS, EPMO
Booking Holdings
Margot Guy
Margot Guy
Vice President, Shared Services Center
Omni Hotels & Resorts
Natalia Espinosa
Natalia Espinosa
COO
Sodexo
Laura Hendrix
Laura Hendrix
Senior Vice President, RPA and Process Improvement
First Horizon
Jerry Hotovec
Jerry Hotovec
Director of People Operations
Netflix
Kym Burke
Kym Burke
Senior Director, Employee Service Center
Cox Automotive
Cindy Pauls
Cindy Pauls
Director Global Shared Services
Sazerac
Michael Frankel
Michael Frankel
Vice President, Finance Transformation & Shared Services
T-Mobile
Dave Marton
Dave Marton
Vice President, Global Business Services
BD
Bradley Killinger
Bradley Killinger
CEO
Sapience Analytics
Jose Varela Garza
Jose Varela Garza
Senior Vice President, Global Service Centers
3M
Shakti Jauhar
Shakti Jauhar
Senior Vice President, Head of Global Transformation, GBS
McDonald's
Karen Koch
Karen Koch
Strategy and Solutions Leader
Cargill Business Services
Sharon King
Sharon King
Senior Finance Director Shared Services and Transformation
Andersen Corporation
David Palmieri
David Palmieri
Head of GBS and Product Engineering Excellence
Experian
Tom Bangemann
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Sue Dempsey
Sue Dempsey
Senior Vice President
Acrisure Business Services
Patrick Burns
Patrick Burns
Senior Vice President of Global Business Services
Salesforce
Heather Johll
Heather Johll
Vice President
Ascension
Rajeev Jain
Rajeev Jain
Vice President, Finance Operations Transformation
HP
Julian Hooks
Julian Hooks
Vice President, Global Services Operations & Procurement
Johnson & Johnson
Tim Young
Tim Young
Senior Vice President Human Resource Operations
Pearson
Kiran Mann
Kiran Mann
COO
Consolidated Brars Group, OIC Foods
Gary Letts
Gary Letts
Executive Director - Global Business Solutions - Finance Operations & FP&A
Cummins
Dave F. Jackson
Dave F. Jackson
IT Project Lead
Pactiv Evergreen
Brandy Patterson
Brandy Patterson
Director of People Operations
BSW Health
Claudia Petrocchi
Claudia Petrocchi
Vice President, HR Operations
CSL Behring
Amrit Bains
Amrit Bains
Director of People and Corporate Shared Services
Consolidated Brars Group, OIC Foods
Alicia E. Jones
Alicia E. Jones
MS, Total Rewards Customer Service Supervisor
City of Memphis
Oliver Diehm
Oliver Diehm
Head of Shared Services
Brose North America
Jay Cheedella
Jay Cheedella
Vice President Service Delivery
The Hershey Company
John Transier
John Transier
Senior Vice President, Finance Shared Services
Vericast
Satish Nair (G6 BPO Debate Participant)
Satish Nair (G6 BPO Debate Participant)
Senior Vice President and Head of Client Partnership
Infosys BPM
Leslie Peeler (G6 BPO Debate Participant)
Leslie Peeler (G6 BPO Debate Participant)
Senior Partner, Americas BPO Portfolio Growth Leader
IBM
Oliver Pfeil (G6 BPO Debate Participant)
Oliver Pfeil (G6 BPO Debate Participant)
CEO, Business Services
Capgemini
Arundhati Chakraborty (G6 BPO Debate Participant)
Arundhati Chakraborty (G6 BPO Debate Participant)
Global Lead, Delivery & Transformation
Accenture
Jasjit Kang (G6 BPO Debate Participant)
Jasjit Kang (G6 BPO Debate Participant)
SVP & Business Head, Digital Operations & Platforms
Wipro
Chandra Y (G6 BPO Debate Participant)
Chandra Y (G6 BPO Debate Participant)
Head - BPS F&A & Strategic Services
TCS
Coleman Smith
Coleman Smith
Head of HR Projects
City of Memphis
Nathanael L'Heureux
Nathanael L'Heureux
Chief Solutions Ambassador
Oversight
Russell D’Souza
Russell D’Souza
Vice President GBS
Masonite
Aranzazu Lopez
Aranzazu Lopez
Head of Operations HR Service Delivery
Lufthansa Global Business Services
Kelly McLauglin
Kelly McLauglin
Finance and Accounting Leader
Consolidated Edison
Victoria Fragomeli
Victoria Fragomeli
Director of Business Operations, Headquarters Air Force Services Center
United States Air Force
Jo Anne Dimitriou
Jo Anne Dimitriou
Business Owner
JMD Leadership Consulting
Janet Ramey
Janet Ramey
Principal
Sourcing Change
Kent Blackmon
Kent Blackmon
Vice President, HR Operations and Shared Services
Danaher Corporation
LaTosha Deloney
LaTosha Deloney
Special Operations Strategist
Ascension
Naomi Secor
Naomi Secor
Global Managing Director
SSON Research & Analytics
Tiffany Clark
Tiffany Clark
Vice President, People Solutions
S&P Global
Stacie Clarkson
Stacie Clarkson
Vice President, Global Business Services
Levi Strauss & Co.
Chuy Michel
Chuy Michel
Vice President, Intelligent Automation
CHAZEY PARTNERS
Tracy Crawford
Tracy Crawford
Controller Shared Services
Live Nation Entertainment
Ivan Mahecha
Ivan Mahecha
GBS Americas Transition Management Director
Adidas
Kim Cuyler
Kim Cuyler
Partner / Principal
EY
Deep Ghumman
Deep Ghumman
Partner / Principal
EY
Phil Searle
Phil Searle
Founder & CEO
CHAZEY PARTNERS - a QX Global Group Company
Federico La Manna
Federico La Manna
Global Vice President, Finance and Business Transformation
ManpowerGroup
Chris Nicholas
Chris Nicholas
Vice President and Head of TBS Finance Solutions – EUCAN/Americas/GEM
Takeda
Brad Barton
Brad Barton
Continuous Improvement Manager
The Mosaic Company
Sue Danino
Sue Danino
Vice President of GBS
Hubbell Incorporated
Mona Kishore
Mona Kishore
Senior Director - Technology and B2B Payments
Capital One
Nico Meyer
Nico Meyer
CEO
CKH Group 
Teresa Rodgers
Teresa Rodgers
Head of Shared Services
Arrow Electronics 
Danny Smout
Danny Smout
Enterprise Value Engineer
SAP Concur
Harvey Campbelton
Harvey Campbelton
Shared Services Business Partner
Consider Solutions
Normand Allard
Normand Allard
VP Canadian Shared Services
Sun Life
Carmine Fardella
Carmine Fardella
CFO and Head of Global Order to Cash and Accounting Shared Services
Bloomberg LP
Vishal Mirpuri
Vishal Mirpuri
Global Process Owner of Order to Cash
Bloomberg LP
Srini Cherukumilli
Srini Cherukumilli
Head of Business Services
Tropicana
Esther Ramos
Esther Ramos
Accounts Receivable Manager & Product Owner
Bloomberg LP
Elizabeth Mosley
Elizabeth Mosley
Global Process Owner - Source to Pay | Procurement Operations Excellence
Sonoco
Paige Andrews
Paige Andrews
Senior Product Marketing Manager
Celonis
Liz Evans
Liz Evans
PwC Principal, Global Business Services
PwC
Damian Kitson
Damian Kitson
VP Finance Services
Walmart
Cindy Gallagher
Cindy Gallagher
SVP, Shared Services
Gannett Co., Inc.
David Shebay
David Shebay
PwC Principal, US Finance Managed Services Leader
PwC
Marco Ortiz
Marco Ortiz
Digital Transformation Leader, Global Service Centers
3M
Katya Reuk
Katya Reuk
PwC Partner, Organization Strategy
PwC
LaShanaya Aikerson
LaShanaya Aikerson
CEO
Aikerson Consulting Group, Inc.
Fuad Abdelhadi
Fuad Abdelhadi
Partner
PwC Strategy&
Anjan Mukherjee
Anjan Mukherjee
Vice President and Americas Head, Digital Operations & Platform
Wipro
Christopher Koch
Christopher Koch
Manager of People Operations
Baylor Scott and White (BSW) Health
Uli Erxleben
Uli Erxleben
Founder & CEO
Hypatos
Justine Gayle
Justine Gayle
Vice President, Delivery Hub, Business Services
Booz Allen
Chance Cassidy
Chance Cassidy
Vice President, Employee Services Center
Charter Communications
Matt Miller
Matt Miller
SVP National Client Partnerships
Viewpost
Bill North
Bill North
Area Vice President of Sales North America
Sidetrade
Chaitanya Jayanti
Chaitanya Jayanti
Manager - MyNM Service Center
Northwestern Memorial Healthcare
Jacquline Zygmund
Jacquline Zygmund
Director, HR Technology
The Hershey Company
Jack Deem
Jack Deem
Assistant Controller
ConEdison
Daniel Reyes Peralta
Daniel Reyes Peralta
Talent Development Manager
Lufthasa Group Business Services
Vesta Bovair
Vesta Bovair
VP
Mars Veterinary Health
Lee Coulter
Lee Coulter
Global Head of Transformation
Chazey Partners
Drew Mahkovec
Drew Mahkovec
Director Of Finance And Accounting
IQVIA
Elizabeth Mozley
Elizabeth Mozley
Director, Global Process Owner - Source to Pay
Sonoco
Matthew Morookian
Matthew Morookian
Director of Marketing
apexanalytix
Marie DiTrapani
Marie DiTrapani
SSON Head of Events
SSON
Danny Wheeler
Danny Wheeler
Solution Strategy & Marketing Manager
Blackline
Quintin Dykes
Quintin Dykes
Director, Intercompany Value Architecture
Blackline
Lourens Van Zyl
Lourens Van Zyl
Director of Business Development
Transparent
Claudia Armenta
Claudia Armenta
P2P Global Process Owner
CEMEX
Adam Estoclet
Adam Estoclet
Senior Director, Enterprise Sales – Americas
Deel
Barbara Hodge
Barbara Hodge
Principal Analyst & Global Digital Editor
SSON Research & Analytics
Will Thomae
Will Thomae
Conference Producer
SSON
Bianca Sitzer
Bianca Sitzer
Global Strategic Partnerships
Deel
Rasoul Khadivar
Rasoul Khadivar
Senior Vice President - Global Chief Information Officer
DIGITYS
Nitee Gupta
Nitee Gupta
Senior Manager
EY
David Harding
David Harding
CEO
MagicOrange
Dan Willams
Dan Willams
Senior Manager
EY
Dorian Redding
Dorian Redding
US-West Region Finance Leader
EY
Kyle Perry
Kyle Perry
Managing Director
EY
Deirdre Ryan
Deirdre Ryan
Global and Americas Finance Transformation Leader
EY
Laura Steger
Laura Steger
VP, Shared Services
Insight Global
Becca Landem
Becca Landem
Global Delivery Manager
Insight Global
Saurabh Sarbaliya
Saurabh Sarbaliya
Partner
PwC
Maria Saggese
Maria Saggese
Global GBS Leader
EY
Gary Burke
Gary Burke
Vice President Finance Operations and Transformation
ADP
Cara Herrick
Cara Herrick
GBS Product & Solutions Marketing Director
ServiceNow
John Francis
John Francis
Partner
ScottMadden
Trey Robinson
Trey Robinson
Partner
ScottMadden
Trish Ferris
Trish Ferris
Partner
ScottMadden
George Penton
George Penton
Partner
ScottMadden
Courtney Jackson
Courtney Jackson
Partner
ScottMadden
Henry Bell
Henry Bell
Partner
ScottMadden
Thomas Carr
Thomas Carr
Portfolio Director - International Services
Insight Global
Ahmed Jenkins
Ahmed Jenkins
Head Americas Global Shared Services
IFF
Carola Mariscal
Carola Mariscal
GBS Control Transformation & Strategy Senior Director
PepsiCo
Bruce Orcutt
Bruce Orcutt
Chief Marketing Officer
Abbyy
Deborah Murphy
Deborah Murphy
SVP, Operations, Transformation and Enablement
US Bank
Traci Memmott
Traci Memmott
VP – Finance Hub Value Management
The Coca-Cola Company
Basia Huss-Kaniewska
Basia Huss-Kaniewska
Senior Managing Director, Global Leader of GCS Real Estate Accounting Services
CBRE
Robert Padron
Robert Padron
Chief Growth Officer
Arise
William Lehmann
William Lehmann
fmr. Senior Director, Global Credit and Collections,
HPE
David Naismith
David Naismith
Senior Director, Business Operations, Global Procurement Services
Cisco
Michael Harrison
Michael Harrison
Director of Process Transformation
Mimica
Jill Goldstein
Jill Goldstein
Managing Partner, Talent Transformation Consulting,
IBM
Bryan Pederson
Bryan Pederson
Global Advisor - Order & Invoicing Solutions
Sidetrade
Max Alermico
Director
TreviPay
Michael Harrison
Michael Harrison
Director of Process Transformation
Mimica
Shivani Bhatia
Shivani Bhatia
Senior Director Procurement, Global Strategy & Operations
Johnson & Johnson
Sandra Hefenbrock
Manager Global Finance Digitalization & Automation
Beiersdorf SE (Beiersdorf Shared Services)
Arina Shulga
Arina Shulga
Partner
Nelson Mullins Riley & Scarborough
Sarthak Brahma
Sarthak Brahma
CEO & Managing Partner
HEX Advisory Group
David Carver
David Carver
Payroll & Cloud Solution Architect
Alight
Alberto Casas
Alberto Casas
Head of Global Product Management
US Bank
Nilesh Mistry
Nilesh Mistry
Advisory Board Member
Vetzu
Colleen Miller
Colleen Miller
Director
Visa Business Solutions
Gabe Sugar
Gabe Sugar
VP, Operations Accounting
Darden
Biplab Chaudhuri
Biplab Chaudhuri
CEO
DIGITYS
Julie Lainesse
Julie Lainesse
VP, Business Enablement
McKesson
Justin Southwell
Justin Southwell
VP, Business Services
GXO Logistics
Andy Burns
Andy Burns
Senior Solutions Engineer
SS&C Blue Prism
Megan Maddocks
Megan Maddocks
Senior Account Executive
Nintex
Selman Gonzalez
Selman Gonzalez
VP, Global Strategic Sales
PRGX USA
Caroline Leies
Caroline Leies
Managing Director
Deloitte Consulting
Drayton Wade
Drayton Wade
Head of Strategy and Operations
Kognitos
Jannette Perez
Jannette Perez
Head of Finance Shared Service Center
L'Oreal
Dave Polacheck
Dave Polacheck
HR Advisory
Herronpalmer
Binny Gill
Binny Gill
Founder and CEO
Kognitos

Generative AI for Finance & Accounting Bootcamp Speakers


Rahul Malhotra
Rahul Malhotra
CFO
Integreon
Sas Mukherjee
Sas Mukherjee
President & CFO
Catalyst Solutions
Manny Korakis
Manny Korakis
CFO
Presidio
Todd Dooley
Todd Dooley
CFO
Ontellus
Nikolas Barth
Nikolas Barth
Global Head of Digital Transformation & Strategy and Regional Head of Digital Solutions Americas
Siemens
M.K. Aydin
M.K. Aydin
Senior Director IT, Corporate Finance and Legal
Honeywell
Milan McGraw
Milan McGraw
Machine Learning/Generative AI Enterprise Lead
Amazon Web Services
Lucas R. Juarez
Lucas R. Juarez
Partner, Global Finance Transformation
IBM Consulting
Artin Rodriguez
Artin Rodriguez
Solutions Consultant
AppZen
Veena Gundavelli
Veena Gundavelli
CEO
Emagia
Robyn Peters
Robyn Peters
Senior Manager, Finance & Performance
Deloitte

Generative AI for Human Resources Bootcamp Speakers


Cristopher Taylor
Cristopher Taylor
Senior Human Resources - Operational Excellence Leader
PayPal
Eric Harding
Eric Harding
Director, Global Employee Central
PayPal
Tim Young
Tim Young
SVP Global Human Resources
Pearson
Nicole Eisenbarth
Nicole Eisenbarth
COO
Elite Roofing Supply
Karolyn Karl
Karolyn Karl
Director of HR Transformation
Pearson
Kirti Kaushik
Kirti Kaushik
Senior Director, Talent Management
Amgen
Mark Hickenbottom
Mark Hickenbottom
Executive Director of Global Employee Services
CSL Behring
Junaid Iqbal
Junaid Iqbal
Director, HR Technology, Transformation, and AI Strategy
Xerox
Jon Eisenstein
Jon Eisenstein
Former Product Group GM
Google
Sherry Olson
Sherry Olson
VP of Human Resources
WEX

IT Financial Management Bootcamp Speakers


Paul Matthews
Paul Matthews
Director of Finance
University of Pittsburgh Medical Center
Dushyant Sengar
Dushyant Sengar
Director Data Science
BDO USA
Neil Anson
Neil Anson
Senior Director It Finance
Tenet Healthcare
Kenneth Foster
Kenneth Foster
Global Head of Architecture
Adient
William Miller
William Miller
Co-CEO and Co-Founder
Proven Optics
Dickson Kasamale
Dickson Kasamale
Sr Director, IT Finance
StanCorp Financial Group, Standard Insurance Company
John Ford
John Ford
Business Relationship Manager – IT Service Manager
Cigna
Matt Sirk
Matt Sirk
Executive Director
Cedars-Sinai
Brad Brown
Brad Brown
Global Finance Director, Digital Technologies
Mars

Meet the SSOW Advisory Board


Angela Mangiapane
Angela Mangiapane
President, Mars Global Services
Mars
Debbie Ballard
Debbie Ballard
VP, GBS
McDonald’s
Chris Nicholas
Chris Nicholas
Vice President - Head of TBS US and EUCAN Finance Solutions and Site Lead, Exton
Takeda
AJ Wijesinghe
AJ Wijesinghe
SVP, Global Business Services
Ecolab
Cindy Gallagher
Cindy Gallagher
SVP, Shared Services
Gannett
Deborah Kops
Deborah Kops
Principal
Sourcing Change
Jana Vondran
Jana Vondran
SVP, GBS
Ingram Micro
Vijay Rao
Vijay Rao
Chief People & Places Officer
Okta
Edward Hansen
Edward Hansen
Partner
Nelson, Mullins Riley & Scarborough
Jim Hankins
Jim Hankins
Executive Director, HR Shared Services
UC Davis
Jay Desai
Jay Desai
VP, GBS
JTI
Fernando Munoz Huelgas
Fernando Munoz Huelgas
Finance Business Services Head
Home Depot
Heather Johll
Heather Johll
VP
Ascension
Brad DeMent
Brad DeMent
Partner
ScottMadden
Laura Kennedy
Laura Kennedy
Head of GBS Service Delivery
Newell Brands
David Evangelista
David Evangelista
President, McKesson Global Procurement & Sourcing
McKesson
M.K. Aydin
M.K. Aydin
Senior Director IT, Corporate Finance & Legal
Honeywell
Satish Nair
Satish Nair
SVP and Head of Client Partnership
Infosys BPM
Bill Gilet
Bill Gilet
Partner
PwC
Adriana Guiry
Adriana Guiry
Vice President, Global Business Services
Archer Daniels Midland (ADM)
Lee Coulter
Lee Coulter
Operating Partner
Acresis

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Gold

Super Early Bird - Register & Pay by October 18, 2024

Main Conference Pass (Mar. 25-27)

  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
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Platinum

Super Early Bird - Register & Pay by October 18, 2024

All Access Pass (Mar. 24-27)

  • 2 Workshops
  • 1 Site Tour
  • 1 Off Site Experience
  • SSOWomen's Day
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
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Gold

Main Conference Pass (Mar. 25-27)

  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Access to Event App & Digital Takeaways
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